CONTACT & FAQ

HOW CAN I GET SALIGIA SUPPORT DIRECTLY WITH MY QUESTIONS? 
Please email us at customerservice@saligia.com.cn if you are inquiring about an existing order, kindly try to have your order# ready. 

DOES SALIGIA SHIP INTERNATIONALLY?
Yes! We offer worldwide shipping. Shipping rates vary depending on destination country and you may be required to pay applicable charges for importing your order.

CAN I HAVE A DIFFERENT BILLING ADDRESS TO DELIVERY ADDRESS?
The billing and shipping address can be different. However, both addresses must be in the same country so please make sure that you are on the correct website for the country your items are being shipped to.
 
CAN I MAKE CHANGES TO MY ORDER?
If you change your mind after you have placed your order, please contact us as soon as possible and we will do what we can to cancel the order before it is dispatched from the warehouse. We are unable to amend orders that have been placed. If you realise your personal details are incorrect once you have placed an order, please contact our customer service team as soon as possible and we will do all we can to help. You may be able to update this with the courier once you have your tracking details. If you realise that you have entered an incorrect address, please notify us as soon as possible so that we can try to assist in getting the address amended. If the order has already been dispatched, please wait until you receive the delivery and send it back to us as advised in our returns information. 
 
CAN I GET A REFUND IF THE PRICE OF AN ITEM HAS CHANGED SINCE I ORDERED IT?
Our prices may change periodically due to sales and promotions. As this is the case, we are unable to refund you the difference. We also do not offer a price match with our third-party stockists.
 
CAN I RETURN SALIGIA PRODUCTS?
We do not offer exchanges, only refunds. Due to hygiene reasons, sock, underwear, swim products, and undershirts are unable to be returned for a change of mind or wrong size. Other items must be returned within 30 days of the shipment date. You may visit this page for our RETURNS POLICY. 
 

WHERE CAN I GET THE LATEST NEWS AND PROMOTIONS? 
Sign up to our mailing list to get all our news, special sales, and first previews. You can also follow inspirations on Instagram, Twitter, and Facebook.

WHERE CAN I SHARE MY PHOTOS? 
Tag your photo with #mysaligia #saligiamen or @saligia on Instagram, Twitter, and Facebook. We’d love to see you enjoying your life.